Frequently Asked Questions
How do I order?

It's easy to order from Yamaha E-shop. If this is your first time purchasing from our store, just follow these three easy steps:

  1. Browse the catalog.
  2. Add the item you want to your shopping cart.
  3. Complete the checkout flow.

You will be asked for your email address and a password to register yourself as a customer. Then, the next time you shop with us, we will have your information already stored, and you won't need to input it again.

How can I pay?

We accept the following payment modes:

  1. All major Credit/Debit Cards supported by Visa and MasterCard.
  2. Direct Debit by eNETS (Direct Bank Transfer).
  3. 12 Months 0% Instalment Payment Plan exclusively for DBS/POSB Credit Cardholders.

DBS/POSB Credit Cardholders can choose to divide payments for their purchase (min S$500) into twelve equal, interest-free instalments to be paid monthly, starting from their next billing month

When you are checking out, you will be prompted to enter your Credit/Debit Card number for payment.

Is it safe to use my credit card?

We guarantee that every transaction you make at Yamaha E-shop will be 100 percent safe and secure. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Yamaha E-shop.

How do I track my order?

You can review the status of any order you have placed at Yamaha E-shop simply by clicking the My Account link at the top of every page. From there, you will be able to view your order information.

Do you need any further assistance?

Should you need further assistance? Please do not hesitate to chat with us via Yamaha Music Online Shop chat system. Alternatively, you may wish to reach us at Telephone: +65 6740 9333, WhatsApp: +65 8517 2382 or Email: eshop-SGP@music.yamaha.com